This document sets out the shipping policy that applies to customers that make a purchase at 5elife.live. If you have any questions, please contact our customer service team on +916235042020 or email@example.com.
Shipping Options & Delivery Costs
We post the ordered items through either India post or a trusted private delivery partners
Order Processing Time
All orders placed before 2 PM Monday to Friday are processed the next day and despatched on the third day and orders placed after will be processed the day after and shall be despatched on the second day after processing. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.
Delivery Address & P.O. Boxes
Please note that we might be unable to modify the delivery address once you have placed your order.
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we might be unable to calculate these for you.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email. Please drop us a Whatsapp message on +916235042020 for any delivery related queries.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase – please read our return & refund policy for detailed information about our processes.